Introduction – slide 2

For instance, if you look what happens in one Internet minute in 2011– so also five years ago or more– what happens in an Internet minute is staggering. So, for instance, on YouTube, they process 1.3 million video views per minute. Google processes more than two million search queries, et cetera, et cetera. And of Read More …

Introduction – slide 4

And in process mining we focus on event data because event data is also everywhere. Let’s give you a couple of examples. For instance, whenever you use your bank card to pay for groceries or whatever, an event is triggered. A particular amount was paid at a particular store at a particular time and place. Read More …

Introduction – slide 8

So, process mining can assist in analyzing all the data that’s generated. And we’ve shown you many examples of processes and software systems that actually support processes. So, the bank cards, the public transport card, websites, they’re all software systems that in some way interact with the world– you, us, and other systems. And they Read More …

Introduction – slide 9

In this course we will cover several process mining activities and they cover several phases of a process mining project. So usually you start with the initialisation phase, followed by the analysis iterations, and then you summarize and you implement. For instance, you start with planning. What process are we looking at? What questions do Read More …