As well as focusing on the control flow of the process, we can also investigate the ways in which people collaborate within the process. However, this requires the executing resource to be recorded for each event – something which is not included in the ‘Road_Traffic_Fine_Management_Process.xes.gz’ event log unfortunately.
Therefore, in this discussion step, you are invited to analyse the social aspects in one of the other event logs (preferably a real event log, and not an artificial one).
- Can you discover groups of people executing similar tasks?
- Are there resources that are crucial to the process (e.g. if they become sick is it likely the process will be significantly delayed)?
- What other social structures can you discover?