Introduction
This tutorial shows how to use ProM 6 to answer some of the common questions that managers have about processes in organizations. First, the questions] are listed. To answer these questions, we use the process mining plug-ins supported in ProM 6. This tool is open-source and it can be downloaded for free. For the reader unfamiliar with process mining, second we provide a concise introduction. Third, all the questions listed are answered based on an event log from the running example.
We advice you to have ProM 6 at hand while reading this tutorial. This way you can play with the tool while reading the explanations. For this, please see the ProM 6 getting started page.